Tositos India

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Terms and Conditions

  1. Terms and Conditions

Welcome to Tositos! These Terms and Conditions govern your use of our  website, https://tositosindia.com, and any services or purchases made through it, including orders placed via our WhatsApp chatbot. By accessing or using

our website or WhatsApp chatbot, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our services.

  1. General Information

1.1 The website https://tositosindia.com is operated by Algorithm Foodworks  LLP (?we,? ?us,? ?our?), the owner of Tositos.

1.2 These Terms and Conditions apply to all visitors, users, and others who  access or use the website or place orders via our WhatsApp chatbot.

1.3 FSSAI License: Tositos operates under FSSAI License Number [Your License Number]. We adhere to all regulations and standards set by the Food Safety and Standards Authority of India (FSSAI) to ensure the safety and quality of our food products.

  1. Eligibility

2.1 By using our website or WhatsApp chatbot, you confirm that you have the legal capacity to enter into a binding contract as per the laws of India. This typically means you must be at least 18 years old or, if under 18, you must have the consent of a parent or guardian to use the website and make purchases.

  1. Menu and Products

3.1 All menu items, products, and services displayed on the website or via the  WhatsApp chatbot are subject to availability.3.2 We reserve the right to modify or discontinue any menu item or product without prior notice.

3.3 Prices of items are subject to change without notice. The price applicable at the time of purchase is the final price.

3.4 We comply with all FSSAI regulations concerning food preparation, handling, and safety. All ingredients and potential allergens are disclosed where applicable.

  1. Ordering and Payment

4.1 Orders can be placed online through our website or via our WhatsApp chatbot. By placing an order, you agree to provide accurate and complete information.

4.2 Payment must be made in full at the time of order. We accept payments through Razorpay, which complies with the Reserve Bank of India (RBI) guidelines for secure online transactions.

4.3 In case of payment issues, we reserve the right to cancel or suspend the order.

  1. Delivery and Pickup

5.1 Delivery services are available in Chennai and Bangalore. Please check the

website or WhatsApp chatbot for specific delivery areas.

5.2 Delivery times are estimates and may vary due to factors beyond our

control.

5.3 For pickup orders, please ensure you arrive at the specified time to collect

your order. We are not responsible for food quality if the order is not picked up

within the designated time.

6. Cancellation and Refunds

6.1 Orders may be canceled before the food preparation process begins for a full refund.

6.2 Refunds may be issued in the event of an order being unavailable or canceled by us.

6.3 In case of incorrect or defective items, please contact us within 24 hours of receiving your order for a replacement or refund.

7. Allergies and Dietary Requirements

7.1 It is your responsibility to inform us of any food allergies or dietary

restrictions when placing an order.

7.2 While we take precautions to prevent cross-contamination, we cannot

guarantee that our products are completely free from allergens.

8. User Accounts

8.1 You may be required to create an account to access certain features of the

website.

8.2 You are responsible for maintaining the confidentiality of your account

information, including your password.

8.3 We reserve the right to suspend or terminate your account at any time for

any reason.

  1. Intellectual Property

9.1 All content on this website, including text, images, logos, and designs, is the property of Algorithm Foodworks LLP and is protected by copyright and other intellectual property laws.

9.2 You may not reproduce, distribute, or create derivative works from anycontent on this website without our express permission.

  1. Privacy Policy

10.1 Your use of our website or WhatsApp chatbot is also governed by our Privacy Policy, which can be found [insert link to Privacy Policy].

  1. Limitation of Liability

11.1 To the fullest extent permitted by law, Algorithm Foodworks LLP shall not  be liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages arising out of or related to your use of the website, WhatsApp chatbot, or our services.

  1. Governing Law

12.1 These Terms and Conditions are governed by and construed in accordance with the laws of India.

12.2 Any disputes arising out of or relating to these Terms and Conditions shall

be subject to the exclusive jurisdiction of the courts of Chennai and Bangalore,

India.

  1. Changes to Terms and Conditions

13.1 We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated date.

13.2 Your continued use of the website or WhatsApp chatbot after any such changes constitutes your acceptance of the new Terms and Conditions.

  1. Contact Information

14.1 If you have any questions about these Terms and Conditions, pleasecontact us at algorithmfoodworks@gmail.com.